Claim Centers are open by appointment only.
The fastest way to book is online:
Schedule appointment ?
Can’t schedule online? Call
1-844-917-6325. Mail-in claims are also accepted.
Prizes up to $600 may be claimed at a retailer. Retailers aren't required to pay out prizes, but the vast majority do as a service to players. Some retailers also may limit the size of the prize that they will redeem.
Prizes of $601 to $99,999.99 may be claimed at a Lottery regional office or a designated claim center by appointment only. For more details and locations for regional offices and claim centers, please go to:
www.michiganlottery.com/resources/how-to-claim-prizes
Prizes of $100,000 or more must be claimed at the Lottery headquarters, located at 101 E. Hillsdale in downtown Lansing. Please call Lottery Player Relations at 844-917-6325, option 2, to schedule an appointment.
Each winner must present a winning ticket, originals of their valid government-issued photo ID (typically a driver’s license or state ID) and Social Security card in order to claim a prize. Also, the names on the photo ID and the Social Security card must match exactly for the prize claim to be processed.
See further instructions for
Proper Identification for Claim Processing.
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